Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. The Mission Store of Mission Services of London has an opening for a Customer Service Representative summer student contract position. To work alongside store staff and volunteers with the goal of providing a strong customer experience and client experience. This role will report directly to the Store Manager.
Duties and Responsibilities:
- Ensure every customer receives outstanding service by maintaining a friendly and welcoming environment.
- Assist with the organization, storage, and efficient flow of donated goods.
- Replenish merchandise, monitor floor stock levels, and process incoming donations.
- Direct customers to locate merchandise and provide assistance as needed.
- Process cash, credit, and debit transactions using a Point of Sale (POS) system.
- Ensure compliance with company policies and procedures at all times.
- Support customers in the fitting room area, providing assistance as required.
Qualifications:
- Dependable with strong organizational skills
- Ability to work alone making good judgment calls based on the organization’s values
- A good listener, communicator and team player
- Sensitive to the life circumstances of clients
- Qualifications (as stated by Service Canada; Canada Summer Jobs):
- be between 15 and 30 years of age at the beginning of the employment period
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment and
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
Position Details:
- 35 hours per week - Contract: June 2 – July 28, 2026
- Compensation: $18.05 per hour
Mission Services of London invites applications from all qualified individuals. MSL is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an interview, please advise Human Resources if you require accommodation.